Last updated: September 12, 2026
LuxeDetroit ("we," "us," "our") provides luxury airport car service across Metro Detroit. This policy explains what information we collect through luxedetroit.com, how we use it, and the choices you have. We keep it simple: we collect only what we need to give you a quote, confirm a booking, and get you where you're going.
Information We Collect
Information you give us. When you submit a contact or quote form, we collect your name, phone number, email address, and trip details such as pickup location, destination, date, time, and number of passengers. If you call, text, or email us, we keep a record of that conversation so we can serve you.
Information collected automatically. Our hosting and booking providers may process technical information such as your IP address, browser, device, and requested pages to deliver and protect their services.
What we do not collect. We do not collect payment card details on luxedetroit.com. Payments are handled by our secure payment processor (see "Third-Party Services" below). We never see or store your card information.
How We Use Your Information
We use the information you provide to:
- Respond to your quote requests and questions
- Confirm, fulfill, and follow up on reservations
- Contact you about your trip, including pickup details and schedule changes
- Improve our website and services using aggregate analytics
- Comply with legal obligations
We do not sell your personal information. We do not share it with third parties for their own marketing.
Third-Party Services
Limo Anywhere — reservations and accounts. Our embedded booking form and customer account pages are provided by Limo Anywhere at book.mylimobiz.com. Reservation information and payment processing within that system are handled through its services and payment providers. LuxeDetroit receives the trip and contact information needed to provide your ride; we do not store your payment card data. Read the Limo Anywhere privacy policy.
Web3Forms — contact and quote requests. When you submit a website contact or quote form, Web3Forms processes the information you enter and delivers your request to our team. Read the Web3Forms privacy policy.
hCaptcha — form verification. We use hCaptcha to help protect contact and quote forms from automated spam. When you open a quote form or visit our contact page, hCaptcha may process technical and interaction information for verification. Read the hCaptcha privacy policy.
Cloudflare — website hosting, delivery, and security. Cloudflare helps host, deliver, and protect this website. It may process technical information such as IP addresses and request details to operate these services. Read the Cloudflare privacy policy.
Website typography. We serve the fonts used on our website directly from LuxeDetroit. Embedded reservation and verification services may load their own resources under their privacy policies above.
Cookies
Cookies are small text files stored by your browser. Our embedded booking provider may use cookies for reservation and account functionality. You can block or delete cookies in your browser settings at any time; the site will still work, though some features may behave differently.
Data Retention
We keep quote and booking records only as long as we need them to provide service, handle follow-up questions, and meet our legal and accounting obligations. When information is no longer needed, we delete it or anonymize it.
Your Choices and Rights
You can ask us at any time to:
- See the personal information we hold about you
- Correct information that is inaccurate
- Delete your information, where we are not legally required to keep it
To make a request, email [email protected] or call (586) 636-2615. We will respond within a reasonable time.
Children's Privacy
Our website and services are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has submitted information to us, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the new version on this page and identify material changes when we notify you. Significant changes will be noted clearly.
Contact Us
Questions about this policy or your information?
- Phone: (586) 636-2615
- Email: [email protected]
- Mail: LuxeDetroit, Canton, MI 48187